Frequently Asked Questions

GENERAL QUESTIONS

Q: What is typensave®?

Typensave® is a tool from Morris Press Cookbooks to create an entire cookbook online. All group members can log in to submit their own recipes. The chairperson can create the cover, dividers, and personal pages and place the order online. Committee members can assist in proofing the cookbook. See the Access Chart.

Save time and money by using typensave®. Watch our video and try the demo to learn about the many benefits of using typensave®. We offer other options to submit recipes if a group does not want to use typensave®.

Q: Can an entire cookbook be made online?

Yes, the cover, dividers, and personal pages can be created and all recipes can be submitted using typensave®. When the cookbook is done, the entire order can be submitted online.

Q: After an order is submitted online, how long will it take to receive the cookbooks?

If using typensave®, production time is 20–25 business days from the day after we receive your complete order. RUSH service is available and production time is 20 business days from the day after we receive your complete order. Allow another 2–5 business days for shipping time (2–3 weeks for AK/HI orders). We are not in production on holidays or weekends.

TECHNICAL REQUIREMENTS

Q: What browsers are supported?

Microsoft Windows

  • Internet Explorer 7 or newer
  • Firefox 3 or newer
  • Safari 6 or newer
  • Google Chrome

Macintosh OSX

  • Firefox 3 or newer
  • Safari 6 or newer
  • Google Chrome

Adobe Flash Player 10 or newer is required. Download the latest version of Flash Player here.

Q: What options must be enabled in the browser for the site to work?

You must have JavaScript and cookies enabled. Adobe Flash Player 10 or newer is also required. Download the latest version of Flash Player here.

Q: Emptying your cache and changing some browser settings may fix some Internet problems you encounter while using typensave®. How do I clear my cache and change settings?

Windows Users:

Internet Explorer (8.0): In the "Tools" menu on the toolbar at the top of your screen, select "Internet Options." Click the "General" tab and in the "Browsing History" section, click the "Delete" button. Check boxes for "Temporary Internet Files" and "Cookies," then select "Delete." This may take a few minutes. Next, choose the "Security" tab and click "Internet" zone. Select "Default Level" and move the slider to "Medium." Then, click "Trusted Sites" zone. Click "Sites" button and add "http://www.typensave.com" to the list. Finally, select the "Privacy" tab and under "Settings" adjust the slider to "Medium." Under the slider, click the "Sites" button. In "Address of website" enter "www.typensave.com" and choose "Allow." Click "OK" to get back to "Internet Options" window. Click "Apply" and "Okay." Quit Internet Explorer, reopen, and log back in to typensave®.

Firefox (21.0): In the "Tools" menu on the toolbar at the top of the browser window, select "Options." Click the "Privacy" icon along the top of the "Options" window. Choose "clear your recent history." In the "Clear Recent History" window, set "Time Range" to "Clear Today." Click the "Details" button. Uncheck all boxes except "Cookies" and "Cache," then, select "Clear Now." When finished, click "OK." Quit Firefox, reopen, and log back in to typensave®.

Safari (5.0): In the "Edit" menu on the toolbar at the top of the browser window, select "Reset Safari." Uncheck everything except "Empty the cache" and "Remove all cookies" then click "Reset." Open "Edit" again at the top of the browser window. Select "Preferences" and click the "Security" icon at the top of the preferences window. Uncheck the box by "Block pop-up windows." Then, click "Privacy" at the top of the preferences window and select "Never" for "Block Cookies." Close the preferences window. Quit Safari, reopen, and log back in to typensave®.

Google Chrome: Open the icon with the three parallel horizontal lines in the upper right of the Chrome window. Select "Tools," then click on "Clear Browsing Data." From the drop-down menu under "Obliterate the following items from:," choose "the past day." Then, select "Empty the cache" and "Delete cookies and other site and plug-in data." Finally, click "Clear Browsing Data." Quit Google Chrome, reopen, and log back in to typensave®.

Macintosh Users:

Firefox (21.0): In the Firefox menu on the toolbar at the top of your screen, select "Preferences." Click "Advanced" and open the "Network" tab. Under "Cached Web Content" click "Clear Now." Select "Content" and make sure "Block Pop-Up Windows" is unchecked. When finished, quit Firefox, reopen, and log back in to typensave®.

Safari (5.0): Click "Safari" on the toolbar at the top of your screen and select "Reset Safari." Uncheck everything except "Empty the cache" and "Remove all cookies" then, click "Reset." Open "Safari" again on the toolbar at the top of your screen. Select "Preferences" and click the "Security" icon at the top of the preferences window. Uncheck the box by "Block pop-up windows" and select "Always" for the statement of "Accept Cookies." Close the preferences window. Quit Safari, reopen, and log back in to typensave®.

Google Chrome: Open the icon with the three parallel horizontal lines in the upper right of the Chrome window. Select "Tools," then click on "Clear Browsing Data." From the drop-down menu under "Obliterate the following items from:," choose "the past day." Then, select "Empty the cache" and "Delete cookies and other site and plug-in data." Finally, click "Clear Browsing Data." Quit Google Chrome, reopen, and log back in to typensave®.

Q: Can I access typensave® on my mobile device or tablet?

Yes, but we recommend that you only enter and view recipes. You must download Note for Mobile Device and Tablet UsersPuffin Web Browser.

Puffin

Attention mobile device and tablet users: To use typensave®, you must download Puffin Web Browser, available for both Android and iOS based mobile devices.

Puffin Web Browser offers a FREE download allowing users 2 weeks of access. The full version of Puffin is available for only $2.99 and allows unlimited access.

We recommend using Puffin only to enter and view recipes in typensave®. To create and edit the rest of your cookbook (recipe page features, cover, dividers, and personal pages) you must access typensave® on a desktop or laptop computer.

LOGIN

Q: How do I get started?

The Chairperson must create a FREE account and choose some account settings before recipes can be entered or other parts of your cookbook can be built. You may use our Group Letter Template (DOC) to communicate your project to group members. Edit the letter as needed and print or e-mail to members.

Q: How do I log in?

Chairperson: After creating your FREE account, you will receive an e-mail with your User Name and passwords. Go to the Login Page and enter your User Name and Chairperson Password. Once you are logged in, type in your name and click "Continue."

Committee Member/Contributor: After you receive your User Name and password from the Chairperson, go to the Login Page. Once you are logged in, type in your name and click "Continue."

Q: How many people can be logged into my account at one time?

There is no limit to the number of individuals who can be logged into one account at the same time. We provide three different passwords (Chairperson, Committee Member, and Contributor) to allow the Chairperson to distribute duties and responsibilities. See the Access Chart below.

Q: What privileges are given with each password?

See the Access Chart below.

COVERS

Q: Can I create my own custom design for my front or back cover?

Yes, upload your files into typensave®. You may also use our FREE art service if you need assistance. See our custom cover options and our Press-Ready Cover Guidelines (PDF).

Q: How do I upload custom cover files (photos, artwork, logo, etc.)?

Go to the Cover section of your account and select your cover style and design. Then, upload files for your front and back cover under "Options" (Step 3). If you need to submit files after you've placed your order, upload them here.

Q: What types of files can I upload?

The following file types can be uploaded: JPG, JPEG, TIFF, TIF, GIF, SWF, XML, AI, EPS, PDF, PNG, PS, PSD, DOC, DOCX, QXD, INDD.

Q: If I choose foil stamping for my cover, I can only select a Full-Color Custom Cover design. Why?

Gold and silver foil look best on a dark background. The majority of our full-color stock cover designs and Designer Series Templates have light backgrounds in the wording spaces, so we don't recommend foil stamping on these covers. A few of our newer designs with dark backgrounds, however, will look okay with foil. If you want foil on any of these covers, select "Custom Full-Color" and specify the stock cover or Designer Series Template number you want in the "Special Instructions."

Q: Can I change my cover style, type, or design?

Yes, go to the Cover section of your account, click "Start Over," and make your changes. Click "Next" to complete the rest of the steps and click "Save" on Step 4 to save all your changes.

Q: I made changes to my cover. Why am I not seeing the changes?

Be sure you completed all 4 steps of the cover setup and clicked the "Save" button on Step 4.

DIVIDERS

Q: How do I upload custom divider files (photos, artwork, logo, etc.)?

Go to the Divider section of your account. Within the Divider Settings, choose a custom divider set. Once you have saved your divider settings, you will be given the option to upload files. If you need to submit files after you've placed your order, upload them here.

Q: What types of files can I upload?

The following file types can be uploaded: JPG, JPEG, TIFF, TIF, GIF, SWF, XML, AI, EPS, PDF, PNG, PS, PSD, DOC, DOCX, QXD, INDD.

Q: I want to use your stock dividers but add an additional divider with a custom category. Can I do that?

Yes, go to the Divider section of your account. Within the Divider Settings, select "Combination." Then, tell us in the "Special Instructions" which stock divider set you want, the additional category title(s), and other details, such as order of dividers and any artwork instructions. Click "Save" and then upload your files, as needed.

Q: Can I change my divider type or style?

Yes, go to the Divider section of your account and click on "Divider Settings." Make your changes and click "Save." Upload files if needed.

PERSONAL PAGES

Q: How many personal pages can be included?

Up to 4 personal pages may be included for FREE. Additional personal pages may be added for an extra charge.

Q: How do I add a personal page?

Go to the Personal Page section of your account and click "Add a Page" on the toolbar. Choose a personal page type and click "Select." The page will appear as a thumbnail. Click "Edit" to create the page.

Q: Can I edit a personal page?

Yes, go to the Personal Page section of your account. Thumbnails will appear for each page; click "Edit" under the page you want to edit. Once your page content appears, edit any text or images using the tools above each element. Use the toolbar on the left to add or delete page elements. Click "Save" once all changes have been made.

Q: Can I delete a personal page?

Yes, go to the Personal Page section of your account. Under the page you want to delete, click and hold the "Drag" button and drag the page to the Trash Can in the lower left corner. When the Trash Can turns purple, release the page to delete it. To delete the Mail-Order Page, click the red "X" under the Mail-Order Page thumbnail. Click "Save" once all changes have been made.

Q: Can I move or rearrange a personal page?

Yes, go to the Personal Page section of your account. Under the page you want to move, click and hold the "Drag" button and drag the page to its new position.

Q: Can I add a Mail-Order Page?

Yes, go to the Personal Page section of your account and click "Add a Page" on the toolbar. Click the "Add Mail-Order Page" button, enter your Mail-Order Page content in the provided fields, and click "OK." The page will appear as a thumbnail; click "Save" once all changes have been made.

Q: Can I copy and paste from my own documents?

We recommend typing your personal pages in typensave® and using our formatting tools. Typensave® will support copy and paste functions; however, if you copy and paste content from another document, your text and formatting may not appear as you want. You may need to fix tabbed text, paragraph returns, and any special characters. The customer is responsible for errors, so please check your pages carefully once you see your virtual cookbook proof.

Q: How many photos/images can I include in my personal pages?

Personal pages may include 1 FREE photo printed in black ink. Extra photos or artwork printed in black ink or full-color may be added for an extra charge. NOTE: To save money, you may create a photo collage and save it as 1 file. You will only be charged for each file that is uploaded, not each photo.

Q: Can my photos/images be printed in full-color?

Yes, photos or artwork may be printed in full-color for an extra charge. NOTE: To save money, you may create a photo collage and save it as 1 file. You will only be charged for each file that is uploaded, not each photo.

Q: Can I upload files (photos, artwork, logo, etc.) for my personal pages?

Yes, you can upload photos, artwork, logos, etc. to include on your personal pages, but you cannot upload entire documents to be used as complete pages.

Q: What types of files (photos, artwork, logo) can I upload?

The following file types can be uploaded: JPG, JPEG, TIFF, TIF, GIF, BMP, EPS, PNG.

RECIPE PAGES

Q: Is there a limit on the length of the recipe title or subtitle?

A recipe title can be up to 75 characters. A subtitle can be a up to 60 characters.

Q: What is a recipe subtitle?

A recipe subtitle is optional and is simply another name for the recipe. For example, a Greek recipe called "Avgolemono" may have a subtitle, "Egg & Lemon Soup."

Q: What are recipe parts?

A recipe may have multiple parts, such as cake and frosting. Each part has its own ingredients list, and instructions for each part may be separate or combined, at your discretion. Recipe with Multiple InstructionsSee an example of a recipe with multiple instructions. Recipe with 1 Set of InstructionsSee an example of a recipe with 1 set of instructions. If a recipe consists of layers, we recommend separate ingredient lists for each layer but only one set of instructions for the entire recipe.

Q: Are recipes with more than 1 part still considered 1 recipe?

Yes, as long as the parts pertain to the same recipe, such as icing with a cake recipe. Parts will not have titles or appear in the index. Exceptions are starters (e.g., sourdough starters) or other recipes that are the base for several recipes. Each use of the starter is counted as 1 recipe. Our cookbooks average 2–3 recipes per page. A recipe may be counted as more than 1 recipe, depending on its length.

Q: How do I change the number of parts in a recipe?

Under "Recipe Parts" click "Add a Part." To delete a part, click on the "X" to the right of the "Part Title" field. Click "Preview Recipe" to review changes. Click "Save Recipe" when all changes have been made.

Q: How do I add more ingredients?

Place your cursor in the last ingredient field and press enter to add more ingredients.

Q: How do I move ingredients in the list?

Click and hold the crossed arrows to the right of the ingredient field and drag and drop it to its new position. Click "Preview Recipe" to review changes. Click "Save Recipe" when all changes have been made.

Q: What is the maximum number of ingredients for a recipe?

The maximum number is 30 ingredients per recipe part.

Q: How do I enter the degree (°) symbol?

Use "Shift+6" to create the caret (^) symbol. The caret symbol will be converted to a degree symbol on the recipe preview and proof. You may also click on "Special Characters" in the recipe tool bar and select the degree symbol.

Q: Can I copy and paste ingredients or instructions from other documents (Microsoft® Word) into recipe fields?

We recommend typing your recipes in typensave® and using our formatting tools. Typensave® will support copy and paste functions; however, if you copy and paste content from another document, your text and formatting may not appear as you want. Any special characters or symbols not found on a standard keyboard may be lost or default to other characters. The online proof may appear correct, but once the recipes are converted into your chosen recipe format (in our virtual cookbook proof), those symbols or special characters may not appear. Carefully proof all recipes and fix tabs, returns, and characters as needed. Any errors not marked in the proof or not corrected on a digital proof are the customer's responsibility, not Morris Press Cookbooks'.

Q: Is there a limit on the length of a Recipe Note?

A Recipe Note can be up to 375 characters.

ORDERING

Q: How do I use a coupon if I place my order online with typensave®?

Enter the coupon code (generally found in the upper left corner of coupon) into the "Coupon Code" field on the first page of the online Cookbook Order Form. Your discount will then be reflected in the price listed on the right side of your screen.

Q: When I enter the number of books I want to order, the "Order Details" show a different quantity. Why?

This is due to our 10% overrun/underrun policy. Our system shows you the maximum number of books you could potentially receive and be charged for.

Q: How does a 10% overrun or underrun affect our order?

Your cookbook goes through many stages during which spoilage may occur. To compensate, we print more than you order. The books not lost in spoilage will be sent to you. If too many books are lost in spoilage, we may ship less than your order. You will only be invoiced for the books you receive, minus your 3% FREE books. This is a printing trade custom that all our competitors also use.

Q: How do I place my order online with 90-day credit terms?

We require actual signatures for the 90-day credit terms, so you must submit a completed and signed order form to place your order. To do this, complete the online Cookbook Order Form. Under "Payment Terms," select "90 day payment terms" and click "Print & Mail Order Form." This will generate a PDF order form that you can print. Sign and complete the bottom portion of page 3. Then mail, fax, or e-mail it to us to place your order. Please see instructions on page 1 of the Order Form.

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Access Chart

  Chairperson Committee Member Contributor
Add Recipes X X X
View List of All Recipes X X X
Edit Recipes* X X X
Delete Recipes X X  
Add, Edit, or Delete Recipes After Deadline Date X X  
Review a Proof X X  
Setup/Change Book Settings X    
Change Passwords & Permissions X    
Add/Delete/Rename/Move Categories X    
Add/Delete/Rename/Move Subcategories X    
Choose/Create Cover X    
Choose/Create Dividers X    
Create Personal Pages X    
Place Order Online X    

*While adding recipes, contributors must edit recipes before logging out.